After nearly five decades in business, and after working with family-owned companies, entrepreneurs, and organizations of every size, I've learned that every year brings a new set of challenges. Some years it's the economy. Some years it's technology. And some years it's simply uncertainty.Read More

Over the years, I've come to appreciate that one of the hardest parts of leadership is recognizing that not everyone contributes at the same level. I wish that weren't true, but experience has taught me otherwise. Some people consistently solve problems, take ownership, and move the organization forward. Others struggle, sometimes because they need coaching, and sometimes because they're simply in the wrong role. I've learned that pretending everyone performs equally isn't kindness. It usually creates frustration for the people carrying the heaviest load.Read More

For much of my career, technology has promised to make work easier. Sometimes it has. Sometimes it has simply moved the work around. But over the past couple of years, we’ve been approaching artificial intelligence differently. Read More

There’s a hard truth about business ownership that I’ve been working through personally over the past few years. If my company cannot grow without me being directly involved in most decisions, client relationships, and day-to-day execution, then I don’t really have a scalable organization. I’ve simply created a job. It may not even be a particularly good-paying one. It’s just a job that still depends on me for it to function. I know this because I’ve lived it. Read More

In today's digital landscape, organizations face an increasing number of cyber threats. Cyber incidents, ranging from data breaches to ransomware attacks, can disrupt operations, damage reputations, and lead to significant financial losses...Read More

If you run a small business that looks more like the gig economy than a traditional company, you’re probably thinking the same thing a lot of owners do: “I don’t have full-time W-2 employees, so why do I need workers’ comp?”Read More

When it comes time to renew insurance, many business owners make the same well intentioned mistake. They send their insurance information to multiple agents or brokers, believing this will create competition, uncover better pricing, and keep everyone honest. Read More

In the thriving world of restaurants and event venues, serving alcohol can be an enticing way to enhance customer experiences and boost profits. However, this offering also brings with it significant responsibilities and potential liabilities...Read More